OR Open and Read > HP Printers - Using the HP Smart App (Windows 10)

Open the Software and Drivers Support Website for your printer > Check the Box Get the App HP Smart is an application available in the Microsoft Store Select Downloads and Updates > Get Updates Select Settings > App updates > 'Update apps automatically' = ON In the upper right corner, click on the three horizontal dots. The Advanced options also provides Reset, Repair, and Uninstalloptions.ĭisconnect from Virtual Private Network (VPN) connection before downloading. If the current version of HP Smart is / was already installed, Settings > Apps > Apps and Features > Scroll or Search for HP Smart > Advanced Options HP Smart App won't install on windows 10 laptop Solution from Microsoft Community = Re-register the Microsoft Store Your IT department might lock you out of the Store as a matter of your company policy.įix problems with apps from Microsoft Store Work environment blocking the Microsoft Store - there is no fix for this one.Most security software can be told to 'allow' a program / application you want to install / run. Security Software blocking the installation - some security software is overly helpful.VPN software running - switch OFF your VPN to install.Weird things can happen after Updates have been installed but before the computer has been Restarted. Pending Windows Updates - this is not common but it can bit if Windows Updates needs to Restart the computer.You really do have to have administrative privilege to install software or any applications into Windows. Lack of using an administrative privileged account.Lack of a Microsoft account or, worse, lack of any login UserID and password on the computer.Problems in Windows Printer Control - there is little to be done for this - fortunately, it is quite rare.That said, the process can glitch on occasion, especially if there is a new version (of HP Smart) waiting to be installed and the old version of the app is still hanging around on the system. Application is still installed in Apps and Features - this should not be a 'problem'.Some of the issues that can impact whether the application / store might have problems: It IS true that the HP Smart for Windows application comes from the Microsoft Store.

No idea 'why' or what is going on - remote diagnosis of this type is nearly impossible.

Business PCs, Workstations and Point of Sale Systems.

Printer Wireless, Networking & Internet.

DesignJet, Large Format Printers & Digital Press.

Printing Errors or Lights & Stuck Print Jobs.

Notebook Hardware and Upgrade Questions.

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